Client
TIST
DELIVERABLES
uX design
UI DESIGN
ILLUSTRATIONS
Year
2025
Role
MID UX Designer
This lack of centralization has made monitoring costly and inefficient, often requiring long verification processes to gather evidence for groups that might drop off and long waiting periods to receive cash incentives, followed by the risk of TIST being perceived as an untrustworthy organization.
When the project was handed to us, it had already been worked by another team for almost three months, but it was approached purely from a graphic design perspective.
After our team reviewed the prototype, we quickly realized it lacked intuitiveness, logical flow and clear feedback mechanisms, but we had a major issue… the delivery date was less than two weeks away.
Old Design
We already had a design system used on a previous project, TIST's learning platform, so we retrieved the look & feel for the new app, ensuring visual consistency across all our TIST's products.
Our main task was to rethink the user experience from the ground up, creating a flow that would guide Cluster Servants through the registration, while keeping the interface aligned with TIST’s visual identity and functional requirements.
With the help of my team lead and the information provided by the company's instructional team, we first began mapping the user journey and reorganizing the registration process into clear, sequential sections:
01
Group name, geolocation and group photo.
02
Personal data, ID, photos and phone number.
03
Seedlings, land's details and verification photos.
04
Ongoing updates on tree growth and quality.
Once we had finished mapping the user journey, my new duty was to bring our ideas into high-fidelity interfaces.
With the previously stablished design system, I designed base screens, modals, illustrations and gathered images for the whole flow. With the guidance of my team lead, I reiterated several screens until we were satisfied with the final layout, as we weren't convinced they fitted the proposal's standard, until we were satisfied with the final layout.
We validated this mockups with the instructional design lead in charge of this project, but apart from changes in the instructions we didn't get further feedback.
Once we had green light over the mockups, I rushed to have the protoype as soon as possible so we would be able to test if it runned smoothly from end to end for the stakeholder's testing.
Iteration and feedback
During stakeholder review, we received highly positive feedback. The interactive prototype was particularly valuable, as it clearly demonstrated the intended navigation and flow of the registration process.
The project was ultimately approved by TIST, it's under the first steps of development and it will be tested by Cluster servants for a second round of feedback and polishing.
Although I'm not part of the final testing process, I'm really grateful for the opportunity to participate in a project that has so much social impact as it keeps growing.
Presenting it directly to stakeholders and showcasing the flow through a functional prototype, actually opened a door for an upcoming 2026 project where it's planned to overcome the second step of the registration process… which by the way, was assigned to my team and I'm currently working on the next steps with the guidance of my UX team lead. See proposal's prototype
Gathering data and analyzing graphic design's previous proposal to identify pain points and rearchitecture the flow.
Apply the previous design system from TIST's learning platform and adapt it to match the new requirements and iterating the final screens to ensure usability, while validating with stakeholders and team leaders.
Show intended navigation process, so the stakeholders could visualize the proposal's flow.
For the handoff, I was asked to make a live demo with the protoype for a TIST representative, where I was able to explain how the added features in the proposal would simplify the registration process.






































